📣Holiday Notice | Shipping &Customer Support📣
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Dear Valued Customer,
Please be informed that our Customer Service and Logistics teams will be unavailable from August 11 to August 16, 2026, due to the Obon holiday in Japan.
During this period, customer inquiries will not be processed, and product shipments may be delayed due to the holiday schedule. We sincerely apologize for any inconvenience this may cause and appreciate your kind understanding.
Our Customer Service team will resume operations on August 17, 2026, and will respond to your inquiries in the order they were received.
Please also note that shipments and deliveries may take longer than usual due to the holiday period in Japan. We kindly ask for your patience and understanding.
Thank you very much for your continued support and understanding.
因應日本盂蘭盆節（お盆）假期，**2026年8月11日（二）至8月16日（日）**期間，
客戶服務及物流團隊將暫停辦公。
假期期間收到的查詢，我們將於**2026年8月17日（一）起**恢復服務，
並按收到訊息的先後次序逐一回覆。
另外，由於日本假期期間物流安排有所調整，訂單的寄出及送達時間可能會較平日有所延遲，敬請耐心等候。
如因假期安排為您帶來任何不便，我們深感抱歉，並感謝您的理解及耐心。
